Troubleshooting Steps for Refrigerators

When your refrigerator is not working as intended, read on for some first steps to resolve the issue on your own. Not properly working refrigerator are always worrisome as one weeks worth of groceries can go bad in no time. But here are some simple troubleshooting steps you can try to resolve the issue without...
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nora@mydistinct.com
January 12, 2024
2 min read
When your refrigerator is not working as intended, read on for some first steps to resolve the issue on your own.

Not properly working refrigerator are always worrisome as one weeks worth of groceries can go bad in no time. But here are some simple troubleshooting steps you can try to resolve the issue without potentially having to schedule for a service call:

1. Unplug the refrigerator to reset it. While it’s unplugged, use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. Please note: Condenser coils must be cleaned at least every 6 months for better performance.

2. Plug the unit back in. Set the refrigerator down to 33F and the freezer to -6F to maximize cooling. Note: If you can’t unplug the unit, turn off the breaker for 60 seconds to reset the refrigerator.

3. Make sure there are no items blocking the air vents located in the back of the unit to properly circulate. the air. Do not overfill the unit.

4. Make sure the unit is not against any wall; there should be clearance around it of at least one inch at the sides, and two inches at the back.

5. Pull the freezer door all the way out and close it firmly three times in a row to realign the guide rails.

6. Minimize the door opening.

7. Wait for 24 hours to fully stabilize the temperature. Once the unit stabilizes the temperature, you can set the default temperature settings (the refrigerator to 37F and the freezer to 0F).

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