We provide a comprehensive level of financial and practical support for landlords and property owners

Monthly Management

  • Collection of rents and other rental related fees (utilities, late fees)
  • Utility bill-backs if needed
  • Annual property inspection with report for owner review
  • Ensure compliance with City mandated rental inspection program (City of SC only – additional fee applicable)
  • Manage all tenant and vendor communication
  • Coordinate maintenance and repair projects
  • 24/7 on-call service for maintenance emergencies
  • Maintain detailed tenant ledgers
  • Prepare detailed move-out statement and disbursement of deposit refund
  • Prepare monthly and year-to-date financial statements
  • Prepare monthly and year-to-date financial statements
  • Pay property related expenses (HOA dues, taxes, utilities, etc. – if requested)
  • Online access to financials via AppFolio’s owner portal
  • Disburse net rents via check or direct deposit between the 15th and 20th of each mont
  • Issue year-end 1099’s by IRS deadline
  • FTB withholding services

Lease-Up Services

  • One-hour consultation for rental appropriate upgrades/unit prep recommendations
  • List property on Zillow, Apartments.com, Trulia, Craigslist, and Distinct’s website (includes pictures, detailed description and list of facts)
  • Screen phone calls and emails from prospective tenants
  • Schedule and conduct individual showings and open houses
  • Screening prospective tenants (credit history, rental history, income verification)
  • Prepare rental agreement
  • Lease negotiation and signing
  • Collect security deposit and first month’s rent (if required)
  • Prepare move-in inspection sheet
  • Conduct move-in inspection with tenants (if requested)
  • Prepare and provide link to complete file of pertinent rental documents


  • Review of rental appropriate upgrades & unit preparation recommendations
  • Review of market conditions for specific properties
  • Market research & recommendations regarding appropriate rental rates
  • Evaluation of resident concerns & feedback
  • Review of efficiency on operation
  • Assistance with marketing and leasing
  • Preparation of one-off lease and rental documents
  • Referrals to landlord attorneys as deemed appropriate
  • Referrals to sales agents to evaluate rental vs. sale


We offer landlords and owners a fiscally efficient approach to Santa Cruz property management. We know that confidence comes from knowledge so we keep you informed. 100% of inquiries are addressed within 24 hours or less. We are the premier Santa Cruz Property Management company known for seamlessly integrating complete property management, excellent financial reporting and clear communication in the property management field in Santa Cruz County.
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