My family has had rental property in Santa Cruz for many decades which had been 'managed' by the same property management company for all those years. Recently, we decided to go with a company recommended by a local respected realtor...and we are so glad we did!! Working with Distinct has been an absolute pleasure and commensurately demonstrated how poorly our prior management company had been doing their job. We have found DPM to be especially attentive, professional, knowledgeable, efficient, honest, responsive and totally competent to both manage the property and, concurrently, respect the rights and interests of our tenants. Upon taking over the new management responsibilities, DPM immediately did a thorough inspection of the property, identified problems and provided detailed, valid, honest, recommendations for both short term and longer term repairs and improvements, arranged for contractors and got started. That's being PROACTIVE ! Bottom Line: If you have rental property in Santa Cruz that needs to be professionally managed, we highly recommend you look no further than the Team at Distinct Property Management for your property management requirements. You'll be glad you did.
Distinct Property Management is simply the best. We entrusted our home, when we had to move out of state for an extended period, to the Distinct team. They came through on every level. They took care of all the details and made sure that our home was well cared for. When things came up they were thorough and took care of everything. From start to finish, we couldn't have been happier. The entire team is knowledgeable and communicates effectively. We are very pleased.
Distinct Properties has been a REMARKABLE partner with our family and handling our Seabright property. Stacy, Nora and team have been near immediate in response to our needs/questions, thorough and timely on communication with our tenants, and ALWAYS - ALWAYS working hard to ensure that our tenants interests and our families interests are in sync and positive. Our property has been in the family for over 50-yrs and we treasure our Summers in Seabright. The challenges with renting to UC Students for the school year could easily be overwhelming and stressful. Distinct, from their EXCEPTIONAL screening of students to their SERVICE focused approach, has put our family at ease and introduced us to new and impressive young student tenants ... year after year.
I have owned rental property in Santa Cruz for nearly 20 years. Initially, I performed all of my own landlord/property management duties. But after getting VERY badly burned by one spectacular fail (I didn't really know what I was doing with choosing tenants, and had just been lucky, until then), I decided to leave the property management to the professionals. I asked around for references, and did my own interviewing, and went with the team at Distinct. I am SO glad that I did. Over the years since then, I've been consistently impressed by their knowledge, professionalism, responsiveness, fair prices, competence, helpfulness, and decency. They have gone Above and Beyond on MANY occasions, and I couldn't be a happier customer. When a friend (who is a tenant in Santa Cruz) told me that she was unhappy with the (different) company who was managing her home, I suggested that she try and get her landlord to switch to using Distinct, and they did! I would recommend Distinct to any owner or renter: they simply do a _fantastic_ job, even when that's a hard thing to do.
As tenants of Distinct for several years we could not be happier. Stacy and Nora are very easy to work with, quick to respond and always very professional. Highly recommended!
The Distinct team has been responsive from our first meeting about renting and managing our Westside Santa Cruz home, our decision to have Distinct manage the rental and our confidence in them throughout the now several months' rental process. Nora and her team were professional in their approach to readying the home to rent, showing it and presenting us with qualified potential tenants. The process went smoothly and was undertaken during our summer of Covid-19! We are impressed and thankful for the thorough monthly owner payment and financial statements. We truly feel we have a partner for our home in Distinct Property Management!
Distinct assisted us with finding a renter for our home in Santa Cruz. They were very responsive, well organized and asked intelligent questions and supplied similar answers when needed. They are extremely professional and easy to work with. I couldn't have been happier with the experience.
I rented from Distinct Property Management for 2 years, and Nora and her team were amazing! As a college student, it was my first time dealing with rentals, and I was learning as I went. They answered every question I had, and more, all while treating me with respect. Throughout the rental period, they were always prompt with responses and information, giving me advanced notice of any changes to HOA, policy, maintenance, or news. Overall, I would highly recommend renting from them! They made the adjustment to living off campus easy and smooth. If I was still in the area, I would definitely rent with them again. I have been absolutely impressed with the quality of their work. They have maintained an excellent level of service to the tenants. They are highly responsive and efficient, getting the right job done cost effectively. As always, it isn’t just about the service level, but how the service is done, and their team has shown great EQ and built a warm rapport with the tenants.
Distinct has provided smart insights on all levels, they know the residents very well and their advice has been valuable. Distinct has been very effective in renting vacant units rapidly and getting in high quality tenants, both in terms of care and in terms of payment. Additionally, they have suggested ways to invest to enhance the value and rental rates on some of my properties as well as suggesting ways to change the business operation in ways that were more cost efficient. Lastly, reporting, financial information, and financial transactions have all been transparent and efficient. In sum, I really do recommend them highly. Overall, I would highly recommend renting from them! They made the adjustment to living off campus easy and smooth. If I was still in the area, I would definitely rent with them again. I have been absolutely impressed with the quality of their work. They have maintained an excellent level of service to the tenants. They are highly responsive and efficient, getting the right job done cost effectively. As always, it isn’t just about the service level, but how the service is done, and their team has shown great EQ and built a warm rapport with the tenants.
The Distinct team are true professionals. We’ve rented three different homes through Distinct for the past 8 years and I’ve always been impressed by how efficiently they deal with any issues that come up. I definitely recommend renting though Distinct Property Management. In sum, I really do recommend them highly. Overall, I would highly recommend renting from them! They made the adjustment to living off campus easy and smooth. If I was still in the area, I would definitely rent with them again. I have been absolutely impressed with the quality of their work. They have maintained an excellent level of service to the tenants. They are highly responsive and efficient, getting the right job done cost effectively. As always, it isn’t just about the service level, but how the service is done, and their team has shown great EQ and built a warm rapport with the tenants.